FAQS
đŚ ORDERS & SHIPPING
Q: Where do you ship?
A: Right now, we ship within the U.S., but donât count us out just yet. Weâre working on expanding. If youâre outside the U.S. and want Dirty Birdy in your life, let us knowâwe love a challenge.
Q: How long does shipping take?
A: We get your order out the door within 2-3 business days. After that, itâs typically 3-7 business days to reach you, depending on where you live. We know patience isnât fun, but good things (like kickass work pants) take time.
Q: How much is shipping?
A: Flat-rate shipping on single-item orders. Free shipping over $150âbecause weâre nice like that.
Q: How do I track my order?
A: Weâll send you a tracking link the second your order ships. Just sit tight, refresh your email obsessively (we wonât judge), and watch the magic happen.
đ ď¸ PRODUCT & SIZING
Q: How do the Carpenter Pants fit?
A: Think structured but flexibleâlike that one friend whoâs always prepared but still knows how to have fun. True to size with a relaxed, high-waisted fit.Â
Q: What are the pants made of?
A:Â 99% cotton, 1% elastane. Tough enough to take a beating but with just the right amount of stretch to let you move.
Q: Will they shrink?
A: Just a smidge. Theyâre not pre-shrunk, so you might notice a slight shrink in length after the first washâbut theyâll ease back out as you wear them. To keep the fit you love, wash cold and air dry. Bonus: the 1% spandex helps them flex and rebound like a champ.
Q: Do these actually work for heavy-duty jobs?
A: Hell yes. Built for real work, not just looking cute (but they do that too). Reinforced knees, deep pockets, and fabric that can handle whatever you throw at it.
đ RETURNS & EXCHANGES
Q: Whatâs the return policy?
A: Youâve got options:
â 25 days for a full refund
â 30 days for a free exchange
â 35 days for store credit
Just make sure the pants are unworn, unwashed, and in original conditionâno sawdust, paint splatters, or mystery stains. Returns for a refund have a $7 handling fee to cover return shipping (but weâll waive it if you choose store credit). Store credit gets issued as soon as your package lands with usâno waiting around. Only exception? Pre-orders and shipping delays may extend the window.
Q: How do I start a return or exchange?
A: Hit us up at HERE with your order number and zip. Weâll guide you through it.
Q: Can I exchange for a different size?
A: Yep! Exchanges for a different size are totally fine within 30 daysâwe want you to have the right fit.
𧟠CARE & DURABILITY
Q: How do I wash my Dirty Birdy pants?
A:Â Cold water, no fabric softener, air dry. Treat them like your favorite tools, and theyâll last.
Q: Will the fabric stretch out over time?
A: Nope. Itâs got just enough stretch for comfort, but it wonât sag or bag out after a few wears.
đ° PAYMENTS & DISCOUNTS
Q: Do you offer payment plans?
A: We do! Options like Shop Pay let you split up payments so you can gear up now and pay over time.
Q: Do you offer bulk discounts?
A: If youâre ordering for a crew or team, hit us up at support@heydirtybirdy.com for special pricing.
đ˘ FUTURE DROPS & COMMUNITY
Q: Will you be launching more styles?
A: You bet. New designs are always cooking. Sign up for our newsletter or follow us on Instagram to get the first look.
Q: How can I support Dirty Birdy?
A: Wear the pants, tell your friends, tag us on IG (@dirtybirdy), and leave a review. Weâre building something special, and every maker who joins us helps spread the movement.
đĽ Got a question we didnât answer? Hit us up at support@heydirtybirdy.com âwe actually read our emails.
Â